How Client Data Is Collected, Used, And Protected.

Privacy Highlights

The fastest way to understand how your information is handled.

Privacy Table Of Contents

Jump to each section below.

Information We Collect

We collect information submitted through booking forms, support forms, direct email, phone communication, and invoicing systems.

This may include full name, email, phone number, session details, event location data, invoice references, and communication history needed to provide service.

Depending on the project, we may also collect planning notes, participant names, requested shot lists, business details, social media handles, or approved delivery contacts necessary to complete the requested service.

How We Use Information

Collected data is used to provide quotes, schedule services, manage support requests, process invoices, and deliver final galleries.

We also use contact details for project communication, confirmations, policy notices, and operational follow-up relevant to booked or requested services.

Information may also be used internally to improve response handling, confirm project history, document approvals, prevent fraud, and maintain accurate business records across ongoing client relationships.

Legal Basis And Legitimate Use

Information is processed for legitimate business operations including contract performance, payment administration, service fulfillment, and support management.

When required, data processing is limited to client-approved communication channels and necessary operational purposes.

Where applicable, information may also be processed to comply with legal obligations, resolve disputes, enforce signed agreements, and protect against misuse of services or unauthorized access attempts.

Data Sharing And Third-Party Tools

We use trusted operational tools (such as form processing, invoicing, and gallery delivery systems) to run business workflows.

Information is only shared with providers needed to fulfill requested services. We do not sell, rent, or trade client data.

Where Bean Solutions assists with technical operations, web support, or delivery workflows, access is limited to legitimate business support needs and managed for operational continuity only.

Cookies, Browser Storage, And Site Data

This website may use standard browser storage, cache controls, and basic technical data to improve page loading, maintain site performance, and troubleshoot delivery issues. This information is used for operational purposes, not for selling user profiles.

Your browser may also automatically provide technical details such as device type, IP-related connection data, and page request logs through standard website hosting behavior.

Data Retention

Client records are retained for business documentation, legal compliance, service history, and support continuity for a reasonable period.

Retention duration may vary by request type, invoice requirements, and operational obligations.

Closed inquiries may be retained for follow-up and recordkeeping. Paid project records, invoices, and delivery logs may be kept longer when needed for tax documentation, dispute handling, or future support reference.

Gallery And Image Privacy

Delivered galleries are shared through private links. Clients are responsible for link security and download management.

Images are handled according to your service agreement, licensing terms, and published policies unless custom terms are signed in writing.

If a client requests restricted sharing, private delivery handling, or limited-access review for sensitive projects, that request should be made in writing before delivery so the correct workflow can be used.

Security Practices

Reasonable technical and administrative safeguards are used to protect client data against unauthorized access, misuse, or accidental loss.

No online system is guaranteed 100% secure, but access is limited to operational necessity and trusted platforms.

We regularly rely on password-protected services, account-based access controls, limited-role operational access, and provider-level security features where available. Even so, clients should use secure devices and safe download practices on their side as well.

Your Privacy Choices

You may request updates to inaccurate contact details, ask questions about stored records, or request deletion where legally and operationally permitted.

To submit a privacy request, contact contact@beansolutions.cloud with clear identification and request details.

Before fulfilling certain requests, we may need to verify identity, project relationship, or account ownership to prevent unauthorized disclosure or deletion of client data.

Children's Privacy

Services involving minors require the involvement of a parent, guardian, school representative, or other authorized adult as appropriate. We do not knowingly collect sensitive information directly from children for independent commercial use.

Parents or guardians should contact us promptly if they believe information related to a minor has been submitted inaccurately or without proper authorization.

Marketing Communications

Client contact information may be used for direct service-related communication such as booking updates, support responses, payment reminders, and policy notices. It is not used for unrelated bulk marketing without a legitimate relationship or clear permission.

If promotional communication is ever offered, clients may request removal from that communication stream while still receiving required service notices.

Policy Updates

This policy may be updated to reflect operational, legal, or platform changes. The effective date above reflects the latest published version.